Aflac Policyholders follow these five easy steps to file a claim for a wellness or routine medical exam: 1. Schedule and complete your checkup or screening with your doctor. 2. Visit aflac.com/login to log in or register your account using your Social Security number and mobile phone number. 3. Once logged in, select Submit a new claim. 4. Choose a policy, then select Routine Medical Care and complete the steps to file your claim. 5. Check your email for claim updates. You’ll receive a link to t