ITIL (previously and also known as Information Technology Infrastructure Library) is a framework with a set of practices (previously processes) for IT activities such as IT service management …

Aug 28, 2025 · The IT Infrastructure Library (ITIL) is sometimes referred to as the ITIL foundation or the ITIL framework. It's a set of guiding principles IT service professionals use to …

Sep 25, 2025 · ITIL provides a defined approach to IT service management, offering guidelines, best practices, and processes to ensure that IT services align with the needs and goals of the …

ITIL (Information Technology Infrastructure Library) is a widely accepted set of best practices designed to help organizations maximize the value of their IT investments by aligning IT …

Jan 5, 2026 · ITIL is officially described as: “…the most widely recognized framework for IT and digitally enabled services in the world. It provides comprehensive, practical and proven …

ITIL offers flexible and adaptable best-practice guidance for IT service management. It is relevant to and used by organizations of all sizes, industries, and maturity levels.

Learn the best practices for implementing ITIL framework in ITSM, its core principles, and how to align it with business value.

Aug 12, 2025 · Information Technology Infrastructure Library (ITIL) is a system that helps teams keep IT systems and processes running smoothly and swiftly complete corrective actions if …

Sep 9, 2025 · ITIL, or the Information Technology Infrastructure Library, is an all-encompassing framework, as outlined in the ITIL Framework Guide, that aids organisations in effectively …

What Is ITIL? Defining the IT Infrastructure Library The IT Infrastructure Library (ITIL) is a globally recognized framework of best practices for Information Technology Service Management …