Aug 19, 2025 · If you're in Australia, it seems Gearwrench/Apex prefer customers to seek a refund or exchange via the retailer. Is Gearwrench still considered a quality product? Has anyone …

Aug 19, 2025 · GEARWRENCH 185 Piece Mechanics Hand Tool Set - 1/4", 3/8”, & 1/2" Drive | 90 Tooth | SAE & Metric | GW90MCBMTS seemed OK, but one of the ratchets was defective in …

Mar 13, 2019 · Those who are having trouble getting a warranty exchange with Gearwrench wait until Advance has it back in stock. I've seen them exchanged there without hassle but they …

Aug 17, 2012 · They said that they only warranty Gearwrench within 90 days of purchase and to call Gearwrench's customer service... Thanks for the info. I won't be buying GearWrench from …

Jul 19, 2025 · I recently submitted for a warranty replacement of a Gearwrench 3/8" flex head ratcheting wrench I bought as part of a set from Sears back around 2004. The ratcheting …

Mar 13, 2019 · FWIW, if you intend to stop buying Gearwrench, Husky should be avoided as well, others too I'm sure (same company you know). As far as warranty, If you have a local retailer, …

Aug 11, 2009 · I have replaced a few items from Gearwrench by calling their customer service number, providing them the part number of the items, and explaining what was wrong.

Mar 13, 2019 · The warranty and administration costs money, and is negotiated as part of the price the retailer pays for the product from the manufacturer. An alternative somewhat …

Nov 26, 2017 · Regarding GearWrench warranty, they are not sold in box stores up here so its the normal consumer warranty, original purchaser with a receipt at the place you bought it. …

Jun 20, 2012 · If you are looking at the gearwrench set, I would get the kolbalt set instead. They are equal in quality, and much simpler to warranty, just go to lowes. And you get a very good …