Watch fun examples of the Crucial Conversations skills applied to real-life situations. Download and print the Crucial Conversations model so you have a reference to refresh your memory and skills. Explore …

Each group session outlined here includes four sections to help you prepare and lead discussions. The first section, Group Leader Notes, is just for you, but the other sections are presentation slides you …

This cheat sheet is designed to be a quick reference to guide you through the essential steps and principles of engaging in crucial conversations effectively. Keep it handy, and remember, the goal is …

When the stakes are high, emotions are strong, and opinions on how to move forward are not aligned or are opposing, we can use the following principles to engage in effective crucial conversations.

Use the following worksheet to plan your next crucial conversation. Ge ss e with CP Content Issues: Pattern Issues: Relationship Issues: Which issue do you need to address, and with whom, in order to …

Crucial Conversations Worksheet Step 1 Get Unstuck What is the right conversation? 1. What is the conversation that I am not holding or not holding well (as in, I am in my very own version of …

Find online and in-person courses for your organization. Training in Crucial Conversations, Getting Things Done, Crucial Influence, and The Power of Habit.

Three characteristics make a conversation crucial: 1) opinions vary; 2) stakes are high; and 3) emotions run strong. These characteristics make a conversation not just frustrating or annoying, but the results …

Challenge & Opportunity: How do we think about problem situations and how do we prepare for them? This requires self-awareness, knowledge about our conflict behavior styles under stress, and the …

By combining personal reflection, team discussions, and consistent application, you’ll turn the tools and processes from Crucial Conversations into lifelong habits that elevate your communication skills both …