We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.

Verizon (VZ) had a rough start to 2025 — many customers made the harsh decision to cut ties with the company after it ...

The enhanced customer experience includes AI-driven support in the app that is more customized and available around the clock ...

Verizon Business has won a contract to build multiple private 5G networks at Thames Freeport, one of Britain's busiest ...

Butler says the company had “worked very closely with Google” to prevent the Verizon AI agent from hallucinating by creating ...

T-Mobile claims it now operates the best wireless network in the U.S., based on new data from Ookla. But Verizon disputes the ...

New collaboration will equip Skill Forward participants with professional interview training to convert new skills into ...

The new deal offers so many perks that it may actually convince more than a few Verizon users to actually make the switch, ...

The changes include adding a 'Customer Champion' to field your query until it's resolved, updating you on their progress via ...

The Mobile Report has gained access to an internal memo highlighting what Verizon’s Project 624 may be all about. Instead of ...

If you are looking for a tablet data plan with truly unlimited data, there are two providers that stand out from the rest.