While Southwest has 52 skycap locations, only 10 were not contractor-serviced before this change. In place of their remaining skycaps, Southwest will contract the service out to a third-party company.

United Airlines passengers will soon have a new time limit when it comes to checking in. It comes as Southwest changes its ...

Southwest Airlines announces its first transpacific partnership with China Airlines, signaling global expansion and business ...

Southwest airlines provides service to and from both Detroit Metropolitan Airport in Wayne County and Gerald R. Ford International Airport near Grand Rapids. Southwest is also offering new ...

Editor's Note: Southwest Airlines announced on March 11 ... the airline is expected to tell shareholders. Another change passengers will feel: Service will be reduced at some underperforming ...

While the Southwest employees who have served as skycaps will be leaving, the airline will be using an outside contractor to ...

this change will come as an unwelcome surprise. For the money, of course. Southwest loses tons of potential revenue every year by allowing passengers to check two bags for free—a service that ...

a bid to compete with more full-service airlines. Southwest Airlines CEO Bob Jordan said Tuesday that the carrier's executive team thinks the policy changes will drive sign-ups for its co-branded ...

When Southwest Airlines announced significant customer service changes in July 2024, including the end of its open seating policy, it said bags would still fly free. That's no longer true for all ...

Where does Southwest fly from in Michigan? Southwest airlines provides service to and from both Detroit Metropolitan Airport in Wayne County and Gerald R. Ford International Airport near Grand Rapids.