A temporary network disruption that affected AT&T customers in the U.S. Thursday was caused by a software update gone wrong, according to preliminary information from two sources familiar with the ...

The Social Security Administration (SSA) has said its phone service has improved markedly in 2025 after a Democratic lawmaker called for a review of its customer service operations. A review by the ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

Apple has officially ended two service programs that covered sound issues on the original AirPods Pro and on the iPhone 12 and ‌iPhone‌ 12 Pro, removing them from its list of active service programs.

The Secret Service on Sept. 24 continued to withhold details about the Lower Hudson Valley's potential connection to the high-profile discovery of a telecommunications network that could have been ...

A massive illegal electronic device network capable of crippling cell towers and jamming 911 calls across New York City was uncovered by the Secret Service — just as world leaders prepared to descend ...

The U.S. Secret Service dismantled a threat to national cell service on Tuesday at multiple sites in New York City concentrated within 35 miles of the United Nations General Assembly where world ...

The Secret Service said it has foiled a telecommunications network of tens of thousands of devices that could have been used to wipe out cell networks in New York City, all while world leaders ...

Jeff Carlson writes about mobile technology for CNET. He is also the author of dozens of how-to books covering a wide spectrum ranging from Apple devices and cameras to photo editing software and ...

MrBeast is planning to launch a mobile phone service in 2026 using a mobile virtual network operator (MVNO) model to cut costs. A leaked investor deck also suggests he’s exploring fintech and mobile ...