It has been a big year for the right to repair, the movement of advocates pushing for people to be able to fix their own electronics and equipment without manufacturer approval. The issue has gathered ...

WASHINGTON — A defense policy bill expected to be voted on this week does not include provisions that would have ensured the military’s ability to purchase the technical data, parts and information ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

The DC Council voted this week to overhaul Initiative 82, slowing down increases in the tipped minimum wage and ultimately capping it at 75 percent of the full minimum wage. Many restaurant owners ...

In what appears to be a direct response to anti-competition claims raised in the ongoing FCC v. John Deere Right to Repair lawsuit, the equipment manufacturer has released an updated digital service ...

Peter Mui, founder of Fixit Clinic, describes his repair work as a hobby that’s gotten out of control. What started as a tool share in Berkeley, California, has turned into a volunteer-run group that ...

Life can feel like an endless treadmill of obligations, work, and personal goals. We’re constantly told to hustle, achieve, and chase success. Yet, the more you focus on yourself, the easier it is to ...

Service line coverage can pay to fix damaged water, gas, sewer or other underground utility lines. Many, or all, of the products featured on this page are from our advertising partners who compensate ...

A customer-first business strategy that prioritizes exceptional service, empowers employees and leverages feedback can transform satisfied customers into loyal advocates, driving sustainable, ...

Your windshield takes a beating—gravel from the highway, sudden temperature changes, or that unlucky bird strike. Before you know it, there's a chip or crack staring back at you. But what if you could ...

Apple added a "Repair Assistant" feature in iOS 18 that is designed to allow iPhone users to configure replacement parts after a repair. The Repair Assistant works with genuine Apple components, and ...

Not so fast, say many restaurant owners. They’re making a case for a flat-fee tip or service charge added to the bill. For many, it’s a way to recoup rising food costs, credit card processing fees, ...