We’re in a hinge moment for AI. The experiments are over and the real work has begun. Centralizing data, once the finish line, is now the starting point. The definition of “AI readiness” is evolving ...

We’re excited to announce the general availability of new and enhanced experiences in Microsoft Dynamics 365 Customer Service as part of our 2024 release wave 1 cadence. Release wave April 10, 2024 5 ...

Microsoft Dynamics 365 is a Customer Relationship Management (CRM) software from the big tech firm used by millions of employees around the world. The platform can perform tasks for a variety of ...

Microsoft is betting big on AI. Starting with integrating Bing with ChatGPT, it has implemented AI capabilities in its products. Microsoft Designer is a new product from Microsoft with AI capabilities ...

“With Dynamics 365, it’s really easy for us to figure out quick ways to meet our business needs, and with a lot more speed and efficiency than we’ve had in the past.” From its roots as a small ...