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While the solutions have a lot in common, Salesforce is getting closer to a "real" AI agent and offers more ways to customize. The post Salesforce & Microsoft square off with new AI sales agents ...

“They connect to both Dynamics 365 and Salesforce, so sales reps can nurture and close deals without even opening their CRM,” wrote Jared Spataro, chief marketing officer for Microsoft AI at ...

Microsoft Corp. has announced the launch of new AI-powered Sales Agents designed to help businesses accelerate deal cycles and boost productivity by automating key sales tasks.

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