Swiggy Instamart reached out to the customer to address the issue over a call. An Instamart customer on X reported feeling unsafe after a delivery agent and another man allegedly arrived at her home ...

The post has sparked a heated debate on customer safety, data privacy, and platform accountability.

Swiggy will soon allow users to place orders, make dining reservations, and track deliveries via artificial intelligence (AI) chatbots. On Tuesday, the Indian online food and grocery delivery platform ...

Screenshots of the customer's interaction with a Swiggy Instamart customer care executive. (Image credit: @protagonist_xig/X) A Swiggy Instamart customer has alleged that a delivery executive turned ...

Things took a turn when around 8 pm a delivery executive called her saying the refund would be cut from his payout and asked her to pay him directly A Swiggy user has taken to X to share a recent ...

Swiggy reported 53.9% YoY jump in Q3FY26 revenue from operations to Rs 6,148 crore from Rs 3,993 crore in Q3FY25. However, its net loss widened to Rs 1,065 crore in Q3 FY26 from Rs 799 crore in Q3FY25 ...

Instamart becomes the first quick-commerce platform to integrate Model Context Protocol (MCP), allowing AI-native ordering for over 40,000 products Integration spans Swiggy Food, Dineout and Instamart ...

Swiggy expects irrational competition in the cut-throat quick commerce space to be a headwind for its growth, as it plans to double down on its assortment play strategy and chase high-quality users.

During Swiggy’s Q3 earnings call, Swiggy management opined that the strategy of “buying growth” via discounting often leads to customers switching platforms without loyalty rather quickly While ...

The online food ordering and delivery platform Swiggy is taking a major step by integrating artificial intelligence (AI) tools like ChatGPT, Google Gemini, Anthropic’s Claude, and others. The company ...

Valentine’s Day 2026 gifting in India is breaking old rules, with social media driving surprising choices that ditch roses for thoughtful, useful presents redefining what romance really means today.

Tanisha uses an app to order tomatoes when she realises she's run out Tanisha Singh is getting ready for work early one morning and cooking a simple curry for her lunchbox when she realises she's out ...