Enterprise customer service operations have evolved dramatically in the past decade. Support organizations now manage complex product ecosystems, global service teams, and interactions across multiple ...

Fleet management is a demanding role with competing priorities so how can you get more done in less time? AFP’s new bite-sized time management course explains.

Last week’s cyber attack on the systems of a US medical services company by Iranian hacktivists has prompted an alert from ...

Redefining middle management can create both opportunities and challenges, from faster execution and less bureaucracy to ...

When deploying or updating devices in bulk, automation cuts time and costs for IT departments while supporting students and educators.

Genetec Inc. is a global technology company that has been transforming the physical security industry for over 25 years. The company’s portfolio of solutions enables enterprises, governments, and ...

Curapod is a wearable therapy device designed for at-home muscle pain management. The device combines electrical stimulation and a companion app to help users track sessions and manage physiotherapy ...

A proposed megadeal in the self-storage business would create a $57 billion company overseeing square footage, if it were combined in a single location, of a small city such as ...