Scammers love to seed the internet with fake customer service numbers in order to lure in unsuspecting victims who are just trying to fix something wrong in their life. Con artists have done it to ...

T-Mobile just made some of its customers very angry. T-Mobile's new CEO vows change at the company after increased customer losses. The phone carrier is ending a convenient option customers.

Geico is launching a new brand platform, “It Feels Good to Geico,” that features four new spots across two creative extensions, per details shared with Marketing Dive. “We All Do It” includes two ...

Add Yahoo as a preferred source to see more of our stories on Google. NEW YORK, NEW YORK - AUGUST 11: A view of people walking by the Google logo on the building exterior of 111 Eighth Avenue on ...

Geico DriveEasy isn't the best usage-based discount. It only saves you up to 10%, and you could even see your rates go up. Geico DriveEasy uses an app to track your driving habits and patterns, then ...

When Helenann Knopp realized the dishwasher she'd bought online and had delivered didn't include installation, she went searching online for a customer service number. Instead, the New Jersey woman ...

Add Yahoo as a preferred source to see more of our stories on Google. AI startup Anysphere has been riding high over the past two months, thanks to the skyrocketing popularity of its AI-powered ...

Figuring out how to get support as a customer can be challenging. But with Chime — a fintech company that offers banking services purely online — contacting customer service is straightforward.

In an odd approach to trying to improve customer tech support, HP allegedly implemented mandatory, 15-minute wait times for people calling the vendor for help with their computers and printers in ...

Shopify has laid off employees in its customer support organization, BI has learned. This division of the company has undergone multiple rounds of smaller, quiet layoffs since 2022. The e-commerce ...

Growth is a crucial component of any business, and sustainable growth is impossible without customer service. More customers inevitably means higher support volume. And without the resources to ...