In its upcoming report, Salesforce.com (CRM) is predicted by Wall Street analysts to post quarterly earnings of $2.60 per share, reflecting an increase of 13.5% compared to the same period last year.

ServiceNow CMO Colin Fleming shares why the company is rebranding themselves as a CRM company in the midst of the rapid and significant impact agentic AI is having on the industry. And also shares a ...

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

Former Florida Attorney General Pam Bondi, a staunch ally of Donald Trump, has been nominated as US Attorney General. Bondi's nomination follows the withdrawal of Matt Gaetz amidst a federal ...

Overlapping and legacy customer management systems lead to time-sucking busywork that could be better spent closing deals ...

There’s a popular concept that frames control as three concentric circles. At the center is the circle of control (where everyone wants to be). Surrounding it is the circle of influence, where one has ...

Kathy Haan, MBA is a former financial advisor-turned-writer and business coach. For over a decade, she’s helped small business owners make money online. When she’s not trying out the latest ...

Jeff is a writer, founder, and small business expert that focuses on educating founders on the ins and outs of running their business. From answering your legal questions to providing the right ...

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Abstract: Customer Relationship Management (CRM) systems have evolved from basic data repositories to transformative tools that enable businesses to optimize customer interactions across diverse ...

“Bachelor” alum Rachael Kirkconnell revealed why Matt James ended their four-year relationship during their trip to Tokyo earlier this month. “It was definitely out of nowhere,” the ...