Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM ...

Human agents reemerge as essential components in customer service strategies amid AI integration challenges, Gartner finds.

Pipeliner's new Microsoft Dynamics Booster aims to alleviate some of the burden for teams looking to update their CRM platform, coexisting with Microsoft Dynamics while allowing sales teams to ...

Sales leaders look to increase account activity rather than account numbers, Gartner finds. Plus: Human agents reemerge as essential components in customer service strategies.

Endless Protocol’s Luffa app redefines fan engagement with wallet-native messaging, loyalty, and decentralized identity.

Workday, Inc. (NASDAQ: WDAY), the AI platform for managing people, money, and agents, today released "The Contract ...

Jay Chaudhry's story is about his rise from a small village in Himachal Pradesh to leading a major cloud security firm. He ...

Recent industry data shows that small businesses miss between 35-45% of calls outside standard operating hours, with a concerning 80% failing to follow up at all. For businesses where each customer ...

From immersive home screen takeovers to interactive formats, Roku’s connected TV is opening new ways to reach and engage ...

Edward Sheldon is aiming to fill his Stocks and Shares ISA with picks that are capable of providing him with high returns ...

At a time when technologies define the global agenda and innovation is one of the fastest-evolving resources, it becomes increasingly difficult to understand where the product/innovation ends and the ...

Cart abandonment is often blamed on user behavior such as distractions, hesitation, or second thoughts, but sometimes the system abandons shoppers.