Strella raises $14 million to scale its AI-powered customer research platform that helps enterprises like Amazon and Duolingo collect faster, more honest insights at scale.

Despite ongoing headwinds, SMBs are proving they can adapt, innovate, and compete by putting smarter planning and AI at the center of their supply chains. The Netstock 2025 Benchmark Report: The State ...

Got thoughts to share with the MTA? Now’s the time to do so. The transit agency has launched its bi-annual fall 2025 “Customer Count Survey” for riders ...

While Get to Know Your Customers Day provides a quarterly reminder, the most successful businesses make customer ...

The results add fuel to the intrastate rivalry of the convenience-store giants, each of which is looking to encroach on the ...

Customer engagement company Qualtrics has agreed to invest $6.75 billion to acquire Press Ganey Forsta, a healthcare market ...

The superregional bank ranked at the top of surveys from Javelin Strategy and Keynova Group on mobile banking features for ...

A new study reveals the subtle effects of survey interfaces on people's responses—and how those small differences can add up.

US consumers are increasingly integrating AI chatbots into their lives and have a relatively positive view of the technology, according to a survey by consulting firm Deloitte LLP. The survey also ...

ROCHESTER, Minn. (KTTC) – Rochester Public Utilities (RPU) brought its future energy plans to the city council Monday. RPU plans to end its power agreement with Southern Minnesota Municipal Power ...

Air travel has come back from the pandemic in a big way, despite a slowdown in 2025. More than 10 million people passed through TSA checkpoints over the long Labor Day weekend, according to a ...

Despite record travel numbers, overall customer satisfaction with North American airports increased in 2025. Improvements in dining, retail, and ease of travel contributed to the rise in passenger ...