Marketers rely on CDPs to collect, unify, organize and analyze customer data, but the onus is still on them to manage fragmented data.

A new offering from Klaviyo is billed as the only customer relationship management platform built for consumer brands, not ...

Connected Data, Connected Customers A customer shops online, browses your mobile app, then visits your physical store. Each interaction holds a piece of their story-preferences, behaviors, needs. The ...

In today’s fast-paced business landscape, Customer Relationship Management (CRM) software is essential for streamlining ...

By embedding CRM functionality into the new Microsoft Outlook, Avid CRM allows businesses to create an all-in-one tool that combines communication, organization, and relationship management in a ...

The rapid acceleration of ecommerce means the traditional customer journey is no longer linear. There are several ...

DeepSeek R1, the latest large language model to be creating a stir with its outstanding open source performance, is reshaping how you can approach complex tasks such as mapping and data visualization.

The third big group of structured data besides products and transactions is customer data. The Customer Management Framework (CMF) for Pimcore adds new functionality for customer data management, ...

This data, which the threat actor is offering for sale, supposedly includes customer names ... which TalkTalk uses for subscription management. In a statement sent to TechCrunch, CSG spokesperson ...

Through a more cohesive data management platform, the company transformed its customer data strategy ... to meet business objectives. • Map business value with key stakeholders to connect ...