Pegasystems recently launched Pega Agent Experience (Pega AgentX), a new set of API tools that improve its workflow ...
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Brett is a senior staff writer for Forbes Advisor, SMB, and he shares his experience in project management and customer relationship management. Brett has nearly 17 years of experience in managing ...
About seven years ago, representatives of bKash would visit the company’s agent points and merchant outlets across Bangladesh ...
As multimodal and Agentic AI continue to evolve, they will unlock new opportunities for brands to win customers, build ...
Sitecore has announced over 250 updates across XM Cloud, Experience Platform (XP), and Sitecore Stream. The biggest part of the announcement is about the ...
In today’s fast-moving digital landscape, customers expect more than simple transactions—they want meaningful conversations that are quick, engaging and tailored to their needs. As leaders, we face a ...
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