Regula, a global developer of identity verification solutions, has been recognized by customers on G2's review platform as one of the fastest-rising and most trusted vendors in the identity ...

Survey shows homeowners choose Pros for digital convenience, AI-assisted communication and clear pricing—proving that customer experience now wins the job SAN DIEGO, Dec. 15, 2025 /PRNewswire/ -- ...

Chewy, Navy Federal Credit Union and Aldi lead a group of 750 companies recognized for delivering the best customer service in America, according to a study by USA TODAY and its research partner Plant ...

The "CX Leaders Navigate Disruption in a New Era of Customer Contact" report has been added to ResearchAndMarkets.com's offering. This report provides an in-depth look into what is changing in the ...

An Upstate New York DoorDash delivery driver has been busted on felony charges after filming a half-naked customer passed out drunk on his couch, which she later claimed was a form of sexual assault.

Well, that's not ideal, especially considering his performance of late. Buffalo Bills' tight end Dalton Kincaid popped up on the team's official injury report on Thursday afternoon. With the Bills ...

Tesla buyers are behaving oddly, and it may signal trouble ahead. It’s been a forgettable 2025 for Tesla (TSLA) so far, shaped as much by the chatter around its CEO as by the numbers on its income ...

“You can’t really slap an AI tag on [the] terrible experience that customers are having right now, take out the human element by adding a bot—because that’s going to further infuriate the customer—and ...

Telecommunications giant Verizon is announcing a new suite of customer service experiences for consumers of its phone and internet offerings. Among other enhancements, Verizon customers now have ...

Agentic AI is poised to take on a much more central role in the IT industry, according to a new report from Cisco. The report, titled "The Race to an Agentic Future: How Agentic AI Will Transform ...

Automation is rising, but most consumers still want real human help. Learn what today’s trends reveal about trust, loyalty and the future of support. Customers still want to speak to a human. AI ...

SAN FRANCISCO, April 9 - Verizon (VZ.N), opens new tab said an AI assistant for the company's customer service representatives built using Google (GOOGL.O), opens new tab models had cut down on call ...