While mimicking a human voice can lead to more emotionally engaging guest interactions, the stakes are higher for brands, ...

The coffee giant will give top executives up to $6 million in stock grants if the brand meets cost-reduction goals by the end ...

Kirk Tanner, who has led the company for about a year and a half, will resign from the chain to become president and CEO at ...

Dive Brief: Chick-fil-A led fast food brands in diner satisfaction in 2024, its 11th consecutive year as segment leader, with a score of 83 on a 100-point scale, according to American Consumer ...

Dive Brief: Krispy Kreme has sold its remaining stake in Insomnia Cookies Holdings back to Insomnia Cookies and certain existing shareholders, the company said Tuesday in a press release. Krispy Kreme ...