Carnival's elimination of lifetime loyalty status has long-time cruisers furious. Comments from their brand ambassador ...

Any points that customers have earned through the Just Shop Rewards program will be valid up until July 26, after which they ...

According to a statement shared by the company’s Brand Ambassador John Heald, Carnival Cruise Line will listen to its guests ...

Although the cruise line is facing even bigger issues now, Carnival has come up with a solution for one loyalty program ...

The future of loyalty was the focus of “Connecting the dots: How brands can boost marketing by integrating loyalty data,” ...

Brands that want to build and sustain customer lifetime value are putting personalization, AI and value-driven loyalty ...

The global artificial intelligence (AI) market is expected to more than double in the next four years, growing from $235 ...

Agoda CEO Omri Morgenshtern believes the best loyalty program for travel companies is simple: just keep prices low.

The new Carnival Rewards program is designed to give people more flexibility for redeeming loyalty benefits, allowing guests to choose the specific benefits they want to redeem at the time that works ...