Carnival's elimination of lifetime loyalty status has long-time cruisers furious. Comments from their brand ambassador ...

Carnival Cruise Line is replacing its longtime loyalty program with Carnival Rewards, a flexible, points-based system ...

Although the cruise line is facing even bigger issues now, Carnival has come up with a solution for one loyalty program ...

According to a statement shared by the company’s Brand Ambassador John Heald, Carnival Cruise Line will listen to its guests ...

Any points that customers have earned through the Just Shop Rewards program will be valid up until July 26, after which they ...

Carnival has released another letter in an unsuccessful attempt to lessen the backlash to their new loyalty Rewards Program.

Carnival brand ambassador John Heald on Monday posted a message from Carnival to its guests, which promised them that "we are ...

Agoda CEO Omri Morgenshtern believes the best loyalty program for travel companies is simple: just keep prices low.