The big threat posed by this attack on Zendesk support systems is that the bogus message is seen as originating from the ...

A recent Federation of Small Businesses survey found that 34% of UK SMEs now use AI tools in some capacity, up from just 12% ...

Salesforce revenue growth is slowing amid Microsoft/HubSpot competition and weaker ARPU. Click here to read an analysis of ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Sleek and easy-to-navigate free password management apps for Android and iOS ...

For years, enterprise feedback platforms have dominated the market with bloated implementations and steep pricing. Simplesat is calling them out. Global consumer brands handle thousands of support ...

Grubhub confirms a data breach after hackers accessed internal systems as sources warn of extortion tied to stolen support ...

Let’s be honest: getting a customer to buy once is expensive. You pay for the click, you pay for the impression, and you ...

Scattered LAPSUS$ Hunters are targeting major firms with sophisticated voice phishing attacks.

With one of the best document management systems in the CRM space, Apptivo is best suited to SMBs that deal with large stacks ...

Los Angeles-based financial planning firm Augustus Wealth was featured in Yahoo Finance’s coverage of key financial ...