A new offering from Klaviyo is billed as the only customer relationship management platform built for consumer brands, not ...

In the fast-evolving digital world of today, companies are using technology to supercharge their customer relationship management (CRM) strategies. With mountin ...

Liverpool City Council is in the midst of a huge overhaul of its customer experience offerings, wanting to redesign services ...

Factors such as artificial intelligence (AI) and automation, the influence of social media, shifting political climates and ...

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.