Butler says the company had “worked very closely with Google” to prevent the Verizon AI agent from hallucinating by creating ...

Verizon said an AI assistant for the company's customer service representatives built using Google models had cut down on call times and freed them up to sell products to customers, leading to a ...

We spoke to Verizon's consumer group CEO about how he sees Google Gemini revolutionizing customer service quality.

This news highlights the strong and evolving partnership between Google Cloud and Verizon, focused on driving innovation and delivering transformative solutions for customers.

Verizon's primary technology partner for the AI portion of these upgrades was Google, Sampath shared, growing an existing partnership between the two companies.

Verizon customers can select Google One AI Premium as their perk for their plans starting February 6. This applies to new and existing customers, as perks can be swapped.

Verizon is adding a new option to bundle Google One AI Premium into its wireless myPlan and myHome internet plans, the company announced today. The add-on will be available for an extra $10 per ...

Verizon AI Connect is a strategy and suite of products and solutions designed to manage AI resource-intensive workloads at scale. Google Cloud and Meta are among early adopters of Verizon solutions.

Firstly, Verizon is relaunching the My Verizon smartphone app with a new “AI-powered Verizon Assistant ”, which leverages Google’s Gemini and Cloud AI models.

By leveraging Google Cloud's cutting-edge AI capabilities and Verizon's leading network and extensive customer engagement platforms, the two companies are setting new standards for customer ...