but the challenge is figuring out the best ways to use these insights to inform product and service improvements, said Kate Parker, senior director of customer intelligence at analytics and AI ...

Management's focus on deploying surplus capital into commercial and consumer banking is logical, but growth may disappoint without improved customer service/satisfaction levels. While Truist is ...

We’re working with the vendor to restore service as quickly as possible,” the BofA ... However, DownDetector users from Truist and Navy Federal Credit Union reported issues. One Truist customer ...

Truist earns a 3.75 out of 5-star rating ... We also saw some online reviews suggesting that some borrowers have issues with this lender's customer service. Get Mortgage Rates Offers many types ...

We’re working with the vendor to restore service as quickly as possible ... and Navy Federal Credit Union reported issues. One Truist customer complained on DownDetector that their rent ...