Salesforce wants to own the data, content, integration and agent layers AI needs to operate across the enterprise. Here's ...

Salesforce will buy Fin, formerly Intercom, for about $3.6 billion to expand Agentforce with AI customer service agents and support automation.

CCW showed agentic AI moving deeper into CX platforms. Here’s what IT leaders should know about governance, data, workforce ...

SpaceX isn't the only Big Tech stock getting slammed at the moment. The cover-your-eyes year for Salesforce investors just ...

Hundreds of thousands of Texans were calling the state’s Driver License Division every month, but only a fraction ever ...

CCaaS vendors like Zoom, Webex, RingCentral, 8x8, GoTo, Zendesk and others, all have offerings targeted at mid-market firms. The mid-market includes firms with annual revenues between $10 million and ...

Salesforce remains in focus as enterprise software faces AI cost scrutiny, cloud demand shifts, and cautious technology ...

Learn what Salesforce Agentforce 360 does, how its AI agents work, what it costs, and which businesses should consider or ...

Salesforce Inc. (NYSE:CRM) ranks among the best set-it-and-forget-it stocks to buy right now. On June 12, TD Cowen reaffirmed ...

Learn more Few of the market's large-cap software names have fallen as hard this year as Salesforce (NYSE: CRM). The stock recently set a fresh 52-week low and is down about 40% year to date, leaving ...

Patients are three times more likely to trust an AI agent when it’s embedded in a clinical system rather than offered as a ...

The deal adds agentic workflow automation and enterprise system connectivity to Genesys Cloud, with capabilities expected to ...