The competition is generally pretty close between major brands like Sony, LG, and Samsung when it comes to TV sales, but one ...
If you’re a customer experience (CX) leader, chances are you’ve heard one CX phrase more than most: Net Promoter Score.
Customer experience is entering the sci-fi age: knowing and understanding customers on an individual level, providing ...
Customer journey optimization helps you understand, refine, and improve every interaction a customer has with your brand. It ...
Conexon Connect, the internet service provider arm of rural fiber broadband leader Conexon, today announced an outstanding ...
AI adoption requires employees to fundamentally rethink how they work. They need to experiment with new tools, admit when ...
Almost everyone has a tale of placing an order for products based on a picture or a service promise and getting something ...
September 25, 2025 – PRESSADVANTAGE – Smarter Air & Electrical, a South East Queensland-based air conditioning and electrical contractor, has recorded more than 480 verified five-star reviews from ...
New data reveals restaurants with just a four-point bump in guest satisfaction see 14× stronger revenue growth. Every restaurant executive knows the fundamental truth: happy guests come back more ...
As privacy laws tighten and AI matures, CMOs are rebuilding personalization around transparency, governance and value ...
Scality, a global leader in cyber-resilient storage software for the AI era, today announced an exceptional Net Promoter Score (NPS) of 85 across its flagship products, Scality RING and Scality ...
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