The reliability of Australia’s mobile networks has plummeted after last year’s 3G mobile network switch-off, with new ...

The Clarence Council area had the most to say about poor phone and internet services in 2024-25, part of a 68 per cent ...

Saudia ranked first in GACA’s index for handling passenger complaints, achieving a 98 per cent resolution ahead of Flynas and ...

California regulators have threatened to revoke Tesla Insurance’s license to sell auto coverage in the state following thousands of customer complaints about the company’s claims handling.

Creditspring, the subscription-based lender on a mission to improve financial stability across the UK has reaffirmed its ...

Latest news on Ireland's companies and busines organisations and their impact locally, nationally and globally.

Reserve Bank of India (RBI) is considering the introduction of a uniform compensation policy across all entities it regulates ...

Industry stakeholders have made submissions on the government’s proposed Aviation Consumer Protection scheme, which they say ...

A council paid residents more than £40,000 in compensation last year after 19 out of 119 Ombudsman complaints were upheld. North Northamptonshire Council (NNC) was criticised mainly for delays in ...

The best customer experience isn’t defined by speed or efficiency alone but by empathy, understanding and meaningful ...

The Ministry of Consumer Affairs, Food & Public Distribution on Saturday announced the activation of a dedicated category on the INGRAM portal to handle anticipated consumer queries and complaints on ...

Are your customer security capabilities strong enough to protect not just your data and revenue, but your reputation and your ...