The solution unifies conversational messaging, marketing, sales and customer support to address the potential $7 trillion direct-to-consumer retail market Built for direct-to-consumer brands and ...

Freshworks offers a ready-made, total CRM suite with a robust product line, particularly ideal for solopreneurs and small ...

Freshworks, a customer and employee engagement software company, today unveiled Freshworks CRM, uniting sales and marketing teams with a unified 360-degree view of the customer, and Freshworks Neo, a ...

Freshworks today launched Freshworks CRM for e-commerce, creating a unified customer record across conversational marketing, sales, and customer support. The new Freshworks CRM solution empowers ...

Software-as-a-service customer relations management startup Freshworks Inc. today set its initial public offering range after having previously filed for an IPO in August. Freshworks is seeking to ...

As the busy holiday season ramps up, jewelry company Blue Nile is giving its customer service extra sparkle, thanks to new conversational AI features from software company Freshworks. Blue Nile uses ...

Freshworks specializes in horizontal business applications for small and midsize companies. The company has strategically positioned itself to cater to the needs of its customers and employees as it ...

Freshworks, the customer and employee engagement company that offers a range of products, from call center and customer support software to HR tools and marketing automation services, today announced ...

SAN BRUNO, Calif., Sept. 21, 2018 /CNW/ -- Freshworks, the leading provider of cloud-based customer engagement software, today announced a new Forrester Consulting study, Riding The Next Wave in SaaS ...

Forbes contributors publish independent expert analyses and insights. I write about tech that impacts my small business - and yours. You're looking for a CRM system for your company. But you're not ...

Freshworks, the customer and employee engagement company that offers a range of products, from call center and customer support software to HR tools and marketing automation services, today announced ...