DEAR TRAVEL TROUBLESHOOTER: I recently rented a car from Dollar at the Atlanta airport. When I arrived at the airport, there was a four-hour wait for a car. There were no computer or weather issues.

Alvin Byers is a consultant by day and "travel hacker" by night. After conquering a fear of flying, Alvin seeks any opportunity to get into the air to explore the world. As a married man and father to ...

Dollar Rent A Car charged a customer $768 for a vehicle she had not picked up. Abigail Eason said she was charged her for a car she believed was given to another customer. Eason rented a car from ...

I recently rented a car from Dollar at the Atlanta airport. When I arrived at the airport, there was a four-hour wait for a car. There were no computer or weather issues. If I had continued waiting, I ...