Rocket CRM, a U.S.-based provider of customer relationship management software, has officially launched its enhanced CRM ...

Human agents reemerge as essential components in customer service strategies amid AI integration challenges, Gartner finds.

Pipeliner's new Microsoft Dynamics Booster aims to alleviate some of the burden for teams looking to update their CRM platform, coexisting with Microsoft Dynamics while allowing sales teams to ...

Sales leaders look to increase account activity rather than account numbers, Gartner finds. Plus: Human agents reemerge as essential components in customer service strategies.

Workday, Inc. (NASDAQ: WDAY), the AI platform for managing people, money, and agents, today released "The Contract ...

Endless Protocol’s Luffa app redefines fan engagement with wallet-native messaging, loyalty, and decentralized identity.

Recent industry data shows that small businesses miss between 35-45% of calls outside standard operating hours, with a concerning 80% failing to follow up at all. For businesses where each customer ...

Jay Chaudhry's story is about his rise from a small village in Himachal Pradesh to leading a major cloud security firm. He ...

Edward Sheldon is aiming to fill his Stocks and Shares ISA with picks that are capable of providing him with high returns ...

From immersive home screen takeovers to interactive formats, Roku’s connected TV is opening new ways to reach and engage ...

One of the UK’s leading suppliers of advanced materials and metals will be headlining a major industrial show this week.

The Georgian and Armenian betting markets of the Caucus will reach a 'global plateau', argues Crocobet Chairman, Temur ...