Transportation operators struggling to keep phones covered around the clock have a new option. TransportBPO (TransportBPO.com), a specialist outsourcing brand launched by SS Support Network LLC, now ...

A customer’s attempt to disconnect their cable service turned into an unexpected series of tech support visits as the provider wouldn’t stop calling to recharge for a service no longer in use. The ...

Teleperformance shares tumbled after a key U.S competitor lowered its guidance, raising renewed concerns around the impact of artificial-intelligence agents on customer-service outsourcing companies.

Tampa Bay offshore staffing firm SmartScale 360 targets a growing IT support gap as productivity-blocking help desk tickets ...

LG Chem said Sunday it will begin mass supplying semiconductor strippers to Amkor Technology, a leading US-based outsourced ...

Outsourced NEMT dispatch and call center service handles trip scheduling, broker coordination and patient calls for non-emergency medical transportation companies across the United States VANCOUVER, ...

The strike centers mainly on wages and benefits. PECO says it has “comprehensive plans” to maintain service during the strike.

As customer acquisition costs climb and consumers expect seamless experiences across every touchpoint, the post-purchase ...

Amkor Technology Inc. (NASDAQ:AMKR) is one of BlackRock’s 30 most important AI stocks right now. In a June 25 report, B.

LAS VEGAS, July 01, 2026 (GLOBE NEWSWIRE) -- ibex (NASDAQ: IBEX), a global leader in outsourced business services and AI-powered customer ...

Administrative tasks, while daunting to some, are the foundation of creative longevity for creators of all sizes because many ...

Microsoft announced the "Microsoft Frontier Company" on Tuesday as a new operating business focused on delivering AI support ...