Outgoing CISA chief Jen Easterly called on buyers to demand better security standards from their software suppliers. The Security Think Tank considers what better means, and what best practice for ...

Effective customer relationship management (CRM) is essential in today's competitive business landscape. Two of the leading platforms in this area are HubSpot and Salesforce. Both offer comprehensive ...

Customer Relationship Management (CRM) helps organizations deliver exceptional customer service and support. Good CRM tools and strategies enable call centers, contact centers, and customer support ...

CSDP's Service Relationship Management (SRM)© for Field Service software focuses on ensuring that service technicians with the right skill set are properly dispatched the first time with the right ...

Marketing automation leader Klaviyo, the company powering smarter digital relationships, has today announced the launch of ...

Prioritizing customer satisfaction and keeping the Lifecycle Clock running smoothly is key to thriving in an increasingly ...

In 2025, business growth seeks ways to develop its customer relationship management and the processes involved in it.

Join us as we explore how AI is revolutionizing workflow execution-eliminating friction, enhancing efficiency, and ...

A new offering from Klaviyo is billed as the only customer relationship management platform built for consumer brands, not ...

HubSpot reported strong quarterly earnings, outpacing both management's guidance and analyst estimates. It was driven by impressive revenue growth and enhanced platform capabilities.