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The human touch an app cannot replace: Why customers bring this bank representative coffee and cake
One name appears repeatedly: Ms Sonia Ashok Menon. For Ms Sonia, 36, every customer represents more than just a transaction – ...
In an increasingly saturated and fast-paced commercial environment, UK businesses are finding new ways to stand out and succeed.
The company, LimeChat, has an audacious goal: to make customer-service jobs almost obsolete. It says its generative AI agents enable clients to slash by 80% the number of workers needed to handle 10,0 ...
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