HP has now reversed the move, citing 'initial feedback' and 'the importance of speaking to live customer service agents in a ...

Superior doesn't have many options when it comes to internet service providers, but this Wisconsin city still has plenty to ...

Chesapeake may have fewer broadband options, but you can still find reliable high-speed internet providers. CNET's experts ...

Experts say the layoffs of roughly 7,000 IRS probationary workers likely mean the end of the agency's plans to go after ...

Long lines at the Department of Motor Vehicles across South Florida are angering residents who said the system is not working ...

A TikTok user is going viral for asking the Internet if it's okay for servers to ask a customer why they didn't tip — and ...

As the head of customer service technology initiatives, Kakani has been instrumental in transforming how healthcare providers and patients engage with customer service. Leveraging artificial ...

Available channels to get a “HUMAN” help on Expedia: Need help fast? Call 1-888-540-1069, Expedia Customer Service Phone Number, USA to speak directly with an agent who can assist you with bookings, ...

Doha, Qatar: Hamad International Airport (DOH) unveiled its brand-new uniform for its customer service team. As the airport recently celebrated its 10th anniversary, this uniform reflects a new ...

In November, ASIC threatened superannuation fund executives with penalties if they did not fix their customer service failings, after lashing their “consistently weak” processes. It has also ...

Traditional customer service at its end? As businesses look to expand beyond basic customer service, AI agents are transforming into comprehensive partners. Rather than merely responding to ...