Pegasystems recently launched Pega Agent Experience (Pega AgentX), a new set of API tools that improve its workflow ...

Brett is a senior staff writer for Forbes Advisor, SMB, and he shares his experience in project management and customer relationship management. Brett has nearly 17 years of experience in managing ...

About seven years ago, representatives of bKash would visit the company’s agent points and merchant outlets across Bangladesh ...

As multimodal and Agentic AI continue to evolve, they will unlock new opportunities for brands to win customers, build ...