Employee engagement refers to one’s emotional and intellectual involvement in unique value creation. It is a positive ...

Ahlibank has posted a nine-month net profit of QR676.2mn with growth rate of 4.5%. The bank’s results highlight its continued ...

Verizon Consumer Group CEO Sowmyanarayan Sampath outlines the company’s AI strategy, customer experience goals and New Jersey ...

Certinia in its various incarnations across the years has been a long-standing fixture at Dreamforce. This year is no ...

Today, financial services companies encounter growing dissatisfaction among their customers and regulatory authorities to ...

First Bank has taken a significant step towards enhancing customer experience and driving digital transformation in the ...

SIXT USA, a subsidiary of Sixt SE – a global leader in premium mobility services – has been ranked #3 among 13 car rental companies evaluated in the J.D. Power 2025 North America Rental Car ...

At its flagship event 'Dreamforce 2025', Salesforce CEO Marc Benioff outlined his vision for how autonomous, "agentic" AI ...

In an age of social distancing, customer service may be the biggest challenge for companies seeking to create warm, fuzzy, ...

Agentic AI enables autonomous reasoning and decision-making in financial services, offering transformative benefits in advisory services, fraud detection, and compliance but requires careful data ...

ITB Asia 2025's biggest edition yet opened at Singapore's Marina Bay Sanda Expo and Convention Centre today, 15th October.