Going live on social media and enhancing customer experience are two practical strategies that will not only increase revenue ...
As artificial intelligence (AI) adoption accelerates across industries, Indian companies are leveraging it primarily to boost ...
Fragrance retailer LETOILE has sought to carve out its niche in the hyper-competitive beauty market by focusing on ...
Today, the concept of personalization has blended into part of the customer experience. Using a name is barely a personalized ...
As multimodal and Agentic AI continue to evolve, they will unlock new opportunities for brands to win customers, build ...
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QualityKiosk and DevRev Partner to Enhance Customer Experience and Product Development Through AI-Led InsightsQualityKiosk Technologies, a global leader in digital assurance and reliability engineering solutions, is announcing its ...
Managing crisis with technology. Amy Sessions shares how Clearwater’s utility customer service team leverages new tech to ...
Traditionally, supply chains have focused on cost savings and operational efficiency, often measured by metrics like On Time, In Full (OTIF). However, as CEOs increasingly expect supply chains to ...
The National Highways Authority of India (NHAI) has clarified that the recent circular issued by the National Payments ...
The awards ceremony brought together more than 500 decision-makers, innovators and customer experience leaders ...
News of the price change comes after the coffee-giant was hit with a $5M lawsuit claiming the upcharge was a form of ...
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