Boden is using First Insight’s predictive analytics and proprietary “Value Score” feature across womenswear, swimwear, ...

BOHOL Light, the sole power distributor in Tagbilaran City, has improved customer service by launching its advanced spot bill ...

Cocolife was recently honored with the prestigious CXP Best Customer Experience Award 2024 and recognized at the International Finance Awards.

Kochnev’s leadership extends beyond the wellness industry—his approach to business growth, team empowerment, and market ...

Last but certainly not least, Asmed Clinic is widely considered one of Turkey’s foremost hair transplant centers. Renowned ...

To win in any market, brands need to do more than just exist – they must connect. Success comes from understanding the ...

Cigna aims to improve customer relations while keeping a close eye on the bottom line. If it works, other insurers may be ...

As the last straw for customer retention, customer service is key. Here's how AI can help elevate the customer experience for ...

CEOs extol the importance of being customer-focused and data-driven in their decision-making but too few make the time to ...

A new offering from Klaviyo is billed as the only customer relationship management platform built for consumer brands, not ...

Teleperformance operations in Malaysia combines cutting-edge technology, such as GenAI, and real-time analytics with human ...