Brand loyalty used to come naturally in the car industry. Buyers would purchase a vehicle from brands like Toyota or Honda, ...

While perhaps not as light as their inventory levels nowadays, dealerships appear to be short on personnel, too, especially in the departments that generate the most store revenue. Like many ...

Digital retailing tools are increasingly common at dealerships as they embrace time saved and the more personalized customer service that technology creates, according to a new Cox Automotive study.

2026 is the fifth consecutive year of Napleton ranking first place in the annual ILE Auto Dealer Group study. Napleton further improved their average score by an additional two points in 2026, ...

Do electric vehicles really offer a lower cost of ownership than gas-powered vehicles? According to a new study by Vincentric, that’s true for less than half of EVs. The automotive data firm’s 2025 ...

Advanced driver assistance systems reduce crashes and injuries in GM vehicles according to new research from UMTRI.

As new-vehicle prices rise, more consumers continue to shift to the used-vehicle market, according to a Cox Automotive study. In another finding, the study said new- and used-vehicle customers who ...

New study examines consumer and dealer perspectives on EV sales, service and maintenance. Consumer EV consideration is growing, but EV affordability continues to be the top sales barrier. Dealers feel ...

In this episode of eSpeaks, Jennifer Margles, Director of Product Management at BMC Software, discusses the transition from traditional job scheduling to the era of the autonomous enterprise. eSpeaks’ ...