The deal adds Fin's AI agent, which the company says resolves 76% of support queries without a human, to Salesforce's Agentforce platform ...

Salesforce will buy Fin, formerly Intercom, for about $3.6 billion to expand Agentforce with AI customer service agents and support automation.

It's likely we'll soon have the “hybrid workforce” running the modern enterprise, and the role of a human ...

Salesforce, Inc. (NYSE:CRM) is one of the best big tech stocks to buy according to Wall Street analysts. Salesforce, Inc.

Salesforce announced Monday that it has agreed to acquire AI customer service company Fin for approximately $3.6 billion.

Speaking at Vivatech in Paris, Emilie Sidiqian, Salesforce France’s CEO, told Euronews Next how companies should embrace AI and why leaders must drive its adoption from the top. Once best known for ...

ITU AI for Good Global Summit 2026 opens Day Zero on July 7 at Palexpo Geneva, featuring agentic AI security workshops and ...

An analysis of antitrust-related reverse break-up fees in recent public merger and private acquisition agreements, including ...

Discover why CRM projects fail in mid-sized companies and how strategic Salesforce implementation with expert consulting drives adoption, automation, and measurable business growth.

Old-school tech playbooks can’t keep up with rapid AI bots, so we need to start using AI to govern other AI before things ...

The company is expanding local infrastructure for regulated sectors such as financial services and healthcare ...

The approval of Ionis Pharmaceuticals’ Tryngolza for severe hypertriglyceridemia could spur “substantial growth” for the ...