The paper argues that complaints are a critical part of the patient safety system. It calls for independent investigation ...

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We discuss how things escalated to become quite this bad and whether we could see more power struggles as ICBs find their feet. Also this week, the government is investigating a surge in excess deaths ...

Thirty-five years ago, Caroline Clarke began her NHS journey, and today she is the founding CEO of NHS Online.

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Two NHS staff may have accessed or tried to access medical information about a man killed by a tiger at a wildlife park ...

Plus the team are joined by guest Hayley Grafton, one of England’s most experienced chief nursing information officers. After successful stints as CNIO at the Royal Marsden and University Hospitals of ...

Bosses at a trust being investigated for corporate manslaughter have been criticised by a regulator, which found care and patient dignity failings, and a “disconnect” between senior leaders and ...

The first official estimate of the financial impact of delayed hospital discharges on the NHS has suggested the monthly cost is around £200m.

Plans for the supply of non-emergency patient transport services across the North West lie in ruins for the second time within 20 months after two of its three regional lots were abandoned.

AI systems designed to reduce costs and improve outcomes through “workflow automation” have been included in an NHS procurement framework worth up to £900m.

Insider tales and must-read analysis on how integration is reshaping health and care systems, NHS providers, primary care, and commissioning. This week, by correspondent Mimi Launder.