From the Editor: Summer gives us an opportunity to revisit some of our popular posts, and you can check into something you might have missed. Today’s replay, from Jill Parman, features another of our ...

Here’s the scenario: You’re finishing up your latest HTML Help project…no more late nights or weekends…back to a “normal” 50-hour work week. That’s when the development team lead strolls into your ...

Editor’s Note: The following piece, by Jean Hollis Weber, is part of our collection of “classics”–articles that stand the test of time no matter how many technologies come and go. Don’t forget to ...

Editor’s Note: Mark Baker begins his ongoing series on Structured Writing by framing a working definition. Look for future articles on the key concepts of structured writing and their practical ...

This chapter from Steve Hudson’s Work in Progress on Advance Word Usage covers topics such as when to use (and when not to use) master documents, as well as “The Ten Heretical Rules of Masters,” which ...

I once received a long writing sample from a technical communication applicant who had written about a complex medical device. The sample demonstrated all the marks of quality: clean and consistent ...

As a technical writer, you likely work with a myriad of different files for each project you work on; a single document or document set can often be derived from dozens if not hundreds of source files ...

In a classic detective story, the intrepid investigator sets out to discover the true story behind an event—in literature, perhaps a murder or theft. But in editing, we’re trying to find the author’s ...

Who are you? What’s your background? What do you do for a living? I am a technical communicator, university professor, and management consultant. I started my career in tech comm at Cincom Systems and ...

Editors Note: This eLearning Standards and Style Guide Template is one in a series of templates to help readers plan and manage communications and content management activities, resources and ...

At some point in your technical writing career, you may find yourself in a position where you are responsible not only for your own output, but also the output of other writers under you. In other ...

Our organization works to create a world that understands and embraces the power of great content effectively communicated. We want to liberate ideas from experts and put them in the hands of our ...