We're running Outlook XP (AKA 2002)with a Cyrus IMAP server on the backend. A user asked me to set up his Outlook to download the entire message during a send/Receive, and not just message headers ...

Outlook 2003 points to an internal mail server for pop and smtp. The Mailserver points to our public domain name at our ISP. No settings have been changed that I am aware of or that I can find ...