On Tuesday, Avaya launched its Avaya Infinity Platform. Over the past year and more, Avaya has largely focused itself around its top 1,500 customers which include large enterprises and public sector ...

Empowering enterprises to reimagine traditional contact centers, Avaya Infinity™ transforms fragmented experiences into authentic connections that nurture relationships and build loyalty Avaya ...

I had a frank conversation with the then CEO of Avaya, Alan Masarek in August 2022. In Avaya: Reasons To Be Optimistic, I documented some of the challenges the company faced, both with the portfolio ...

Avaya's Avaya Infinity platform will support Model Context Protocol (MCP). Created by Anthropic, MCP is the open standard that allows artificial intelligence models to securely and reliably interact ...

avatarin leverages Avaya tandem care approach and new Avaya Infinity capabilities to pioneer physical AI deployments in travel, government, and retail Avaya, a global leader in enterprise software ...

Many businesses struggle with disconnected systems and rigid business processes. Avaya Infinity™ Platform is here to cut through the noise. Delivering outstanding customer and employee experiences is ...

Avaya, a global leader in enterprise software solutions, and avatarin Inc., a Tokyo-based AI and robotics company spun out of ANA HOLDINGS INC., today outlined the next phase of their collaboration: ...

Avaya agreed to a $8.2 billion merger with private-equity firms Silver Lake Partners and Texas Pacific Capital. Here’s what Avaya going private means to users of its technology, and the market. So, ...

MORRISTOWN, N.J.--(BUSINESS WIRE)--Avaya, a global leader in enterprise software solutions, today announced it has adopted Gemini Enterprise as its core advanced agentic platform, and Google Workspace ...