When Austin Lunn-Rhue received a new water meter through the City of Englewood last summer, he thought his usual bill of around $110 per month would go down. Much to his surprise, when he opened his ...

WHAT WE KNOW: The village of Orion switched software providers to gWorks this past September. WHAT'S NEW: Orion residents have bombarded the village office with calls concerning their water bills, ...

Tropical Storm Helene caused a $300,000 shortfall in Hot Springs' budget, primarily impacting the Water Fund. The storm destroyed town records and software, forcing the town to rebuild its systems and ...

San Diego’s notoriously bad customer service and billing for sewer and water customers are dramatically improving thanks to new software, more employees and shifting priorities, city officials said ...

In this rapidly changing era, businesses need to respond to changing customer preferences and market demands quickly. Now more than ever, organizations looking to expand in a sustainable way need ...