The Department of Veterans Affairs has deployed a sweeping upgrade to how it books medical appointments for veterans, marking one of the most significant operational changes to the agency’s community ...

WASHINGTON, D.C. — The U.S. Department of Veterans Affairs said new technology now operating nationwide could significantly reduce the time it takes for veterans to schedule health care appointments ...

A bipartisan group of House lawmakers wants the Department of Veterans Affairs to streamline its scheduling processes for medical appointments amid reports that veterans are falling through the cracks ...

The former Army medic sat, staring at his computer screen, waiting for a VA therapist to hop on the video call. He had spent months trying to get the appointment, months of his wife pushing him to get ...

Army veteran John Polk has been a volunteer driver for 10 years with Disabled American Veterans, giving veterans in Wisconsin rides to doctor appointments at the Milwaukee VA Medical Center and other ...

WASHINGTON — James McCormick, an Iraq War veteran, waited 11 months to see an eye doctor at the Huntington VA Medical Center in West Virginia after booking an appointment for his annual checkup in ...

Objectives: Unused medical appointments affect both patient care and clinic operations, and the frequency of cancellations due to clinic reasons is underreported. The prevalence of these unused ...

Veterans visiting some Department of Veterans Affairs medical centers may notice something different at their next appointment: Their doctor is looking at them instead of typing furiously into a ...