Joan Ryan says all she wanted was to talk to a human being at Uber customer service. After her son was left stranded in Fairfax in September following an account issue, Ryan says she tried to initiate ...

Surprise! A company whose cost structure is based on strenuously minimizing contact with, accountability of and responsibility towards their “contractors”—remember, Uber drivers are not employees—is ...

An Uber customer has gone viral on X after claiming to have been denied a ride for being “too large” to enter his driver’s ...

Commenters were quick to call out one Uber Eats customer who shared a seemingly-outrageous delivery bill they received in a popular internet forum. In a Reddit post published on r/mildlyinfuriating, ...

Today, Uber Technologies, Inc. (NYSE: UBER) and The Kroger Co. (NYSE: KR) announced an expanded relationship that brings ...