Productivity, retention, sales…There are a host of variables that determine long-term business success. But there’s a mother to all variables that many leaders aren’t paying attention to: work type.

If you have ever managed a team or worked on one, you know that conflict within a team is as inevitable as it is distracting. Many managers avoid dealing with conflict in their team where possible, ...

Effective joint operations are shaped long before the work begins. This article shows how inter-team stories quietly influence outcomes.